ANSWERS TO FREQUENTLY ASKED QUESTIONS ARE YOU OPEN DURING THIS COVID-19 SEASON? Yes. We closed temporarily in March 2020, and are now currently open Mondays, Wednesdays & Fridays 8:00am-4:00pm. Though no specific regulations regarding the opening of adult day programs have been crafted, we established enhanced sanitization protocols, distancing protocols and reductions in group size to enable us to serve the client families in need of care and support - especially during this difficult time.
WHAT KIND OF FACILITY ARE YOU? We are a Social Model Adult Day Care Program specializing in care for seniors who are "aging gracefully" and want cognitive reinforcement, and for those with early stage dementia/Alzheimer’s, Parkinson’s or Mild Cognitive Impairment, who need a safe/secure environment, social interaction and mental/physical stimulation.
WHAT KINDS OF ACTIVITIES DO YOU DO? Our schedule consists of different activities every 30 to 45 minutes to alternately stimulate the body, mind & spirit. Examples: painting, music, brain games, chair exercises, arts & crafts, strolls outside, creative writing, etc.
WHAT ARE YOUR REQUIREMENTS/CRITERIA FOR ENROLLMENT INTO THE PROGRAM? We are a Social Model, rather than a Medical Model program. As such, we do not provide ongoing medical care management. We do develop an initial care plan and conduct regular evaluations. We communicate regularly to the families if there are changes in their loved one, and we are happy to refer to our community partners who can assist with the next steps in care.
Our clients must be “weight bearing,” and have the ability to walk, eat and use the restrooms independently, or with minimal assistance. Walkers and wheelchairs can be used in our care. Our clients should also be able to understand simple directions and follow them.
DOES ANYONE IN YOUR PROGRAM HAVE ALZHEIMER’S OR DEMENTIA? Yes, our program benefits those who have the beginning to mid stages of Alzheimer’s or Dementia, but not everyone who attends our program has Alzheimer’s or Dementia.
WHAT IS THE COST? $92 for up to 6.5 hours per day. With the option of $102 for over 6.5 up to 8 hours.
IF HE/SHE ONLY CAME A FEW HOURS HOW MUCH WOULD IT COST? The cost is $92 a day.
DO YOU ACCEPT MEDICARE OR ANY OTHER INSURANCE? No, we are a private pay facility, although we do honor Long Term Care policies. We encourage you to ask your Insurance and/or Tax professional about the possibility of a Dependent Care Flexible Spending Account (DCFSA) or Palliative Care coverage toward costs.
ARE THERE CERTAIN DAYS MY LOVED ONE WILL NEED TO COME OR CAN I JUST DROP HIM/HER OFF ANYTIME HE/SHE FEELS LIKE COMING? We require a set monthly schedule. Client schedules are requested by the 20th of the month for the following month. For example, on September 20th, the schedule for October is due. We ask this so that we are properly staffed, per licensing requirements.
WHAT ARE YOUR HOURS OF OPERATION? Office hours are Monday through Friday from 8:00 a.m. to 4:00 p.m. We begin accepting clients around 8:15 AM, we close promptly at 4:00 PM
WHEN/HOW IS BILLING DONE? A bill will be e-mailed to you at the end of the month. Charges will reflect the days that your family member was here at the center for the prior month.
DO YOU PROVIDE TRANSPORTATION? No we do not. Some of our clients use the OCTA ACCESS bus. You can call them at 1-877-628-2232 for more information.
CAN I COME BY AND SEE YOUR FACILITY? Yes. We would be happy to give you a tour. Tours are given by appointment. Please call 949-581-3800 to schedule or email firstname.lastname@example.org .
WHAT DO I NEED TO DO TO GET MY LOVED ONE STARTED IN YOUR PROGRAM? We require a two-day preliminary evaluation before enrollment into the program. This gives them and our staff an opportunity to find out if the program is right for them. The hours for the two-day assessment are from 9:30 a.m. to 2:30 p.m. and the fee is $180.00. After the two evaluation days, if it is decided that our program will be a good fit for them, we can proceed with the enrollment process by developing an initial care plan. A physician’s report and a recent TB test are required for enrollment into our program.
DO THE TWO EVALUATION DAYS HAVE TO BE CONSECUTIVE? No. They can be any two days that will work best for you.
We are pleased to welcome you and your loved one to our family!